By booking a service or purchasing a package from Pumpkin Posh (“we,” “our,” or “us”), you (“client” or “you”) agree to the following terms and conditions:
1. Purpose & Use of Products
- All pumpkins and décor items are for decorative purposes only.
- Pumpkins are not intended for human or animal consumption.
- Pumpkin Posh is not liable for any illness, injury, or damages resulting from use of pumpkins or décor in any way other than decoration.
2. Care & Responsibility
- Once pumpkins and décor have been delivered and/or installed, full responsibility transfers to the client.
- Pumpkin Posh is not responsible for the natural aging, weathering, rotting, pests, theft, or damage of pumpkins/decor once delivery or setup is complete.
- For clients who purchase the Pumpkin Removal Add-On, Pumpkin Posh will return on a scheduled date to remove and dispose of pumpkins/decor. Until removal occurs, the client is responsible for care and upkeep.
3. Scheduling & Delivery
- Payment is required in full prior to delivery or installation.
- Clients do not need to be home at the time of delivery/setup. Pumpkin Posh will complete the décor on the porch/exterior only and send a photo confirmation once setup is finished.
- Delivery dates/times are subject to change based on weather, supply, or scheduling needs. Pumpkin Posh will communicate any changes promptly.
- The client must ensure that the porch area is safe, accessible, and free of obstructions (e.g., pets, vehicles, or hazards) at the time of installation.
4. Refunds & Substitutions
- All sales are final. There are no refunds once décor has been delivered or installed.
- Pumpkin varieties, shapes, and sizes vary naturally; substitutions may be made at our discretion based on seasonal availability. Substitutions will be made thoughtfully to preserve the look and feel of your package.
5. Design Disclaimer
- Photos on our website, brochures, or social media are for inspiration only and do not represent the exact final look of your porch.
- Each porch design is customized, and final arrangements may vary depending on porch size, seasonal availability, and selected color theme.
6. Health & Safety Disclaimer
- Hay bales and natural décor may trigger allergies or sensitivities. By booking, the client acknowledges this risk and agrees Pumpkin Posh is not liable for allergic reactions or related issues.
7. Liability Waiver
- The client releases Pumpkin Posh from all liability relating to:
- Use of pumpkins or décor after delivery.
- Any property damage, injury, allergy, or loss caused by pumpkins, hay bales, or décor.
- Natural deterioration of pumpkins or décor over time.
8. Photos & Privacy
- With client permission, Pumpkin Posh may photograph completed porch displays for marketing.
- Client identity, address, and house numbers will remain anonymous; identifying details will be blurred, removed, or photoshopped out.
9. Agreement
By completing your booking and payment, you acknowledge and agree to these Terms & Conditions in full.